FaQ



>> What is your average response time?


I aim to respond to all emails within 24 hours; however, it may take longer if I'm busy or have a lot of emails to respond to.



>> Is PayHip trustworthy?


To my knowledge, yes. They are a UK-based company that has been around since 2012. They also have fast and direct support, which is always a good sign. Of course, if any issues with your purchase arise, contact me and we'll either sort it out or I'll issue a refund. And if PayHip is ever proven to be unreliable for the purpose, I'll look into other options.



>> What is the refund window?


All relevant information related to my Refund Policy, as well as my other Policies, can be found within the Legal article.



>> Are your projects open-source?


For non-commercial projects and products, such as A.P.M, yes. For paid projects and products, unfortunately, no.



>> Why do you use AI in your (commercialized) projects?


I only use AI in my projects, commercial or otherwise, for productivity-related tasks or tasks that I cannot do on my own. This includes writing code and troubleshooting, for example. I never have and never will use AI for creative tasks, such as writing, art, or music, though. If my use of AI in my projects makes you reluctant to financially support the same, you can find information on whether AI was involved in a certain project of mine on that project's dedicated page (it is usually at the bottom of the page, marked with an asterisk (*), and has the italic text style applied to it).


My justification for using AI is the fact that I am a solo developer, which means that the obligation of crafting the idea, writing the story/lore, composing the music score(s), creating the art, compiling everything in the software, testing, marketing, and whatever other duties are required befall solely me. Since I can't do everything myself, I find the use of AI to write parts of the code behind these projects an acceptable compromise for efficiency, as I currently do not have the budget to hire a professional developer to help out with the code (if I had said budget, I wouldn't even take AI into consideration).



>> Are your products exclusive to your web store or will they be distributed elsewhere too?


Since most mainstream 3rd-party retailers charge a certain upfront amount to put my products on their stores, for now my products are exclusive to my own web store; however, once the product is bought enough times on my own web store to fund its release elsewhere, then that same product will become available on platforms such as Steam, GOG, Amazon, etc., if applicable.